Are Companies
managing their human resources well ?
Most companies run after all
sorts of resources – capital , infrastructure , technology, products etc but
are they giving importance to the scarcest of resources i.e employees ? Now a days most businesses have outsourced
their thinking to client . Simply put look the needs and demands of clients .
Ideas of new product or service now mostly taken from inputs from clients . It
is now a days believed by most of the companies that to be competitive the
companies have to move from product centric to customer centric . Yes true till
its working fine . What if the customer suddenly losses interest in the
particular product or company ? Also since now everyone is looking at the same
customer to provide some new idea then where is the difference creation .
Companies apart from taking
inputs from customer should also create and nurture difference creator amongst
employees . More than the stake of customer it is the stake of employees associated
with the growth of the company . The more percentage of employee are there as
difference creator the more competitive advantage the company has . How many
companies in India really support ,nurture and reward difference creator .
Every one consider a productive employee who meets the target , adds revenue to
the balance sheet or works in synergy with his senior as best employees .
One has to understand that
products have life cycle and also customers loyalty can not be taken as
everlasting things . One parameter where the growth of employees in their
career should also be how much difference creator they are . Difference creator
means being innovative , thoughtful, creating impact , bringing change for good
etc. Do companies have an effective mechanism of checking human skill , talents
and competence or it is just the based on the feedback from seniors ? Training
is one of the most less emphasised by many companies . Yes some have their
calendar or training units but again its focussed more on product knowledge ,
soft skills , sales oriented etc . Have we seen any training of emphasising on creation
and nurturing of difference creators
amongst employees .
The organisation should develop a
culture , system , atmosphere where employees are motivated to be difference
creator . There has been so many countries which are much smaller in population
than India but we find them technogicaly advanced , producing better products
and we just try to ape them or bring them to India. Are Indians less intelligent than any other
nationality in the world ? Why a nation of 130 crore can be a pioneer in
industries , product etc . Reason is very simple there is hardly any culture ,
atmosphere or incentive for being a difference creator . The more as a company
, as a Industry , as a nation we start recognising such individuals who want to
create difference i.e rather than banking on the thought and demand process of
client they are putting their brain ,mind, soul , heart ,knowledge , skills and
thinking of bringing something new India will be also producing lots of new
products and goods .
If we are the most populous
nation then we should also think of leading the world w.r.t innovation in product
, process etc . The Indian Engineers , Doctors , Scientist have prospered in
USA but why not in India ? Time has now come that every company now look to
groom and motivate such difference creator and who knows next coming decades
can be all of India .
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